Wonder Massage Bangkok Privacy Policy

Last updated: 31 August 2026

Wonder Massage Bangkok respects the privacy of website visitors, guests, and people who contact us.

This Privacy Policy explains what information we may collect when you visit our website, contact our team, or make a booking. It also explains how we may use, store, protect, and share information.

By using the Wonder Massage Bangkok website or contacting our team, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide

When you contact us, request information, or make a booking, you may provide information such as:

Name or preferred name
Phone number
Email address
LINE or WhatsApp contact information
Preferred appointment date
Preferred arrival time
Selected service
Session duration
Number of guests
Preferred room or therapist, where applicable
Other information you voluntarily provide

We aim to collect only information that is reasonably necessary to respond to your inquiry, manage your booking, communicate with you, or provide requested services.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

Depending on the website technologies and services in use, this information may include:

IP address
Browser type
Device type
Operating system
Pages visited
Referring page
Date and time of access
Basic website usage information
Technical information related to website security and performance

The information collected may vary depending on the hosting, analytics, security, communication, and other technologies used on the website.

2. Cookies and Similar Technologies

The Wonder Massage Bangkok website may use cookies and similar technologies.

These technologies may be used to:

Keep the website functioning properly
Improve website security
Understand how visitors use the website
Monitor website performance
Improve website functionality and user experience

You can manage or disable cookies through your browser settings.

If you disable certain cookies, some website features may not work as intended.

The types of cookies used may change as website technologies and third-party services are updated.

3. How We Use Your Information

We may use information for reasonable business, communication, security, and operational purposes.

Booking and Appointment Management

Information you provide may be used to:

Respond to booking inquiries
Check availability
Confirm appointments
Communicate appointment details
Make changes to bookings when requested
Respond to questions about available services and options

Customer Communication

We may use your contact information to respond to questions about:

Massage services
Prices
Session durations
Room options
Payment methods
Location and directions
Booking arrangements

We may communicate with you through the contact method you choose, such as LINE, WhatsApp, telephone, email, or website forms.

Website Operation

Technical information may be used to:

Maintain website functionality
Monitor website performance
Identify technical problems
Improve website usability
Protect the website and its users

Security and Fraud Prevention

Information may also be processed when reasonably necessary to:

Detect spam
Investigate suspicious activity
Address security problems
Prevent misuse of the website
Protect our business, staff, guests, and communication channels

4. Communication Channels

Wonder Massage Bangkok may communicate with guests through:

LINE
WhatsApp
Telephone
Email
Website forms
Other communication channels made available by the business

When you contact us through a third-party platform, such as LINE or WhatsApp, that platform may also collect and process information.

Third-party platforms operate under their own privacy policies and terms.

Wonder Massage Bangkok does not control how an external platform collects, stores, or processes information.

We recommend reviewing the privacy policy of any third-party communication service you use.

5. Third-Party Services

Our website may use third-party services to support website operation and communication.

Depending on the services currently connected to the website, these may include providers for:

Website hosting
Website analytics
Security
Maps and location services
Communication
Booking
Payment processing
Website forms
Other technical functions

Third-party providers may process certain information when necessary to provide their services.

Each provider may have its own terms and privacy policy.

Where appropriate, you should review the privacy information provided by the relevant third-party service.

6. How We Share Information

Wonder Massage Bangkok does not sell customer personal information for marketing purposes.

We may share or disclose information when reasonably necessary to:

Manage bookings and customer inquiries
Operate and maintain the website
Provide requested services
Work with service providers that support our business operations
Address security or fraud concerns
Protect our legal rights and interests
Comply with applicable legal requirements

When a third-party provider processes information on our behalf, the provider may receive information needed to perform its specific service.

We do not intend to share more information than is reasonably necessary for the relevant purpose.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected.

Depending on the circumstances, information may be retained to:

Manage bookings
Respond to inquiries
Maintain appropriate business records
Resolve disputes
Address security concerns
Meet applicable legal or operational requirements

The retention period may vary depending on the type of information, why it was collected, and any applicable legal or business requirements.

If you would like to ask whether we hold personal information about you or request deletion of information where applicable, you can contact us using the details provided below.

8. Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, or unauthorized disclosure.

However, no website, electronic communication system, or internet transmission can be guaranteed to be completely secure.

For this reason, we cannot guarantee the absolute security of information transmitted through the internet or third-party communication platforms.

We recommend avoiding the transmission of unnecessary sensitive information through ordinary email, messaging services, or website forms.

9. External Websites and Links

The Wonder Massage Bangkok website may contain links to external websites, maps, social media platforms, messaging services, or other third-party services.

When you leave our website and access an external service, that service's own terms and privacy policy may apply.

Wonder Massage Bangkok is not responsible for the privacy practices, security, or content of external websites or third-party platforms.

We recommend reviewing the privacy policy of any external service before providing personal information.

10. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information.

These may include the right to:

Request access to personal information we hold about you
Ask us to correct inaccurate information
Request deletion of information where applicable
Ask questions about how your information is collected or used
Make other privacy-related requests available under applicable law

To make a privacy request, please contact Wonder Massage Bangkok using the official contact details below.

For certain requests, we may need to verify your identity before providing information or making changes.

Some requests may be subject to legal or operational limitations.

11. Children's Privacy

Wonder Massage Bangkok provides services for adults.

Our services are not intended for minors, and we do not knowingly collect personal information from children for the purpose of providing our services.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action where necessary.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made to reflect updates to:

Our website
Our services
Communication or booking systems
Website technologies
Business practices
Applicable legal or regulatory requirements

When changes are made, the updated version will be published on this page.

We recommend checking this page periodically if you continue to use the Wonder Massage Bangkok website or services.

The date at the top of this page indicates when the Privacy Policy was most recently updated.

13. Contact Us About Privacy

If you have questions about this Privacy Policy or how your personal information is handled, please contact Wonder Massage Bangkok.

Email: hello@wonderbangkok.com

Phone / iMessage / WhatsApp: +66 838573344

LINE Official: @wonderbangkok

Telegram: @WonderBookingBot

Location: Central Sukhumvit, Bangkok, Thailand

When contacting us about personal information, please clearly state that your inquiry is related to privacy so our team can direct it appropriately.

14. Privacy and Newsletter Communications

If you choose to subscribe to updates from Wonder Massage Bangkok, we may collect the email address you provide for that purpose.

This information may be used to send relevant business updates, service information, new therapist announcements, or other communications you have requested.

We do not sell your email address for marketing purposes.

If you no longer wish to receive optional email communications, you may contact us to request that your email address be removed from those communications, where applicable.

15. Effective Date

This Privacy Policy applies to the Wonder Massage Bangkok website and related communications from the date it is published.